There is a common myth that you should let a new carpet ‘settle in’ for a week or so.  In fact, entirely the reverse is true.  Virtually all new carpets will shed ‘pill’ a small amount of loose fibres and these should be removed by vacuuming as soon as possible.  Otherwise the fibres will be walked back into the carpet and can cause a matted appearance.  We recommend you vacuum your carpet atleast once a week.

Loop pile carpets, particularly wool berbers, should not be cleaned with a vacuum which has a beater attachment – this can cause excessive fluffing and matting – this type of carpet should be vacuumed with the suction head only.

Entrance mats will reduce the amount of dirt carried on to your carpets from outside the home, but please remember that these mats must also be cleaned regularly

Top Tips to Spot Removal

Soak up liquids with white kitchen roll.

Scoop up or scrape off solids

Try to identify unknown spots prior to treatment – if unsure use a wool safe approved solvent

Always work from the edge of the spot inwards.

Never Rub only Blot

Use small quantities of spot remover at a time, applied to the cloth not to the spot. 

If using a solvent ensure area is well ventilated

Dry the spot if possible with a hair dryer, not to close as it could burn the carpet.

Why should I invest in a good underlay?

Because a decent underlay will:

  1. Improve comfort underfoot
  2. Increase appearance retention, reducing flattening
  3. Absorb the pressure of foot traffic and reduce wear
  4. Improve thermal insulation
  5. Increase sound insulation
  6. Smooth out small sub floor imperfections
Carpets fitted in extremely sunny rooms with large windows can be protected from ‘sun bleaching’ by drawing your curtains or blinds during periods of strong sunlight, in fact the same could be said for all types of floor coverings.